Career Profile
TL;DR - Make Enterprise IT Go Brrr..
I am a Cloud Native architect and engineer, with a history of successfully guiding customers and business partners to proven outcomes at Service Provider and Enterprise IT scale.
My career lies at the center of a venn diagram which includes customer support, computer retail, software engineering, architecture, and operations.
Experiences
Design and deliver customer integrations to fill gaps or enhance the core Turbonomic Operations Manager functionality.
Primary contributions include;
- Automated build of base Docker images for integrations delivered in Kubernetes/Openshift.
- Standardized Kubernetes deployment for marshalling/executing Turbonomic custom action scripts
Pre-Sales role in the channel and alliances function. Focus on helping to onboard Cloud Providers (Microsoft and AWS), delivering and refining shared iniatives around initial cloud assessment and migration.
Completed dozens of cloud migration assessments. Developed purpose-built tooling for assessments and other activities, including;
Understanding the full scope of RightScale’s offerings, and providing a holistic view and approach to solving enterprise IT problems using best-of-breed Cloud Portfolio Management tools.
Work with Tier-1 customers and partners to onboard new shared solutions and sell-through offerings. Including backend ETL, and provisioning systems.
Help new users to solve business and IT operational problems with RightScale.
Be a sherpa for departments and companies who are new to cloud computing.
Working with ISV technology partners to package their solutions for distribution in the RightScale MultiCloud Marketplace.
Working with cloud partners (Rackspace, Datapipe, Microsoft) to integrate with RightScale abstractions.
Prototyped a Self-Service solution based on available APIs - https://github.com/rgeyer/rs_selfservice Self-Service later became a product module of the RightScale suite, in a different form.
Managed an existing set of Amazon EC2 instances (approx 60) with no automation or configuration management.
Using Amazon AWS and RightScale defined and implemented highly available IaaS solutions for hosting web applications and sites. The following platforms were used;
Microsoft Windows 2008 R2 running IIS7 and SQL 2008 Express or Standard to host ASP.NET applications, and a Sharepoint 2007 environment.
Ubuntu 9.x & 10.x running Tomcat6 and Apache2 to host Grails applications.
Lead Developer & Architect for an innovative, class leading Medical Practice Management software suite including Patient Management, Scheduling, and EMR.
Championed the use of Agile software project management and transitioning the software suite from premise based installed software to SaaS.
Responsibilities include;
- Gathering business requirements from business analysts and translating those requirements for the development team.
- Reviewing and advising on software specifications from development team.
- Recommending technology and architecture choices to best meet the business requirements.
- Limited software development for Proof-Of-Concepts and support/process utilities
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Design and implementation of new "Out-Of-Box" Integration Services offerings based on API’s delivered by the Engineering team for Citrix Online’s core products GoToMyPC, GoToAssist, and GoToMeeting.
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Consult with Engineering team on new API’s to ensure that customer needs and expectations are met, as well as recommending enhancements.
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Write, maintain, and review documention for Integration Services offerings, and open API’s.
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Provide support and best-practices for customers using the Integration Services offerings.
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Light to extensive research into new technologies and software applications for future “Out-Of-Box” integrations.
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Provide technical support to GoToMyPC and GoToAssist personal and corporate customers.
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Resolve firewall and proxy connectivity issues, typically working closely with network administrators for corporate accounts.
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Provided technical training and mentoring to other Helpdesk coordinators, and customer support representatives.
Projects
Miscellaneous things I’ve worked on and shared personally and professionally.